Service Autopilot pricing (2026): three numbers and seven blanks

What the page publishes, and what it leaves blank

Start with what is there. As of September 2026 the page lists four tiers. Startup is $49 a month plus sign up fee. Pro is $199 a month plus sign up fee. Pro Plus is $499 a month plus sign up fee, and it carries the Most Popular tag. Elite says contact for pricing.

Count the dollar signs on that page and you get three. That is every number on it.

The feature list reads generously at first. Startup covers scheduling and dispatch, invoicing with integrated payments, expense tracking, and customer and lead management. Pro adds multi-day job management, route optimization, a dispatch calendar, job costing and analysis, asset, expense and employee tracking, and customised reporting. Pro Plus adds Automations, automation workflows, marketplace access and training content. Elite adds two-way texting, email integration, Smart Maps, the client portal, QuickBooks integration, onboarding and training specialists, and multi-location management. The table also lists Snow Dispatch, Chemical Tracking, Prospect and Leads Tracking, and Job Proposals and Professional Quotes.

Now the blanks. The sign-up fee is named on all three priced tiers and its amount is never given. Monthly rates are not published, only annual ones. Extra seat prices are not published. Elite has no price at all. So an owner trying to budget from this page gets three numbers and then has to make a phone call.

One office login is all any tier includes

The seat counts are the part most buyers miss, and they decide the bill more than the tier name does.

The vendor's comparison table counts two kinds of seat. A business user is a full web-based office login. A mobile license is a phone in the field.

Startup includes 1 business user and 1 mobile license. Pro includes 1 business user and 2 mobile licenses. Pro Plus includes 1 business user and 5 mobile licenses. Elite includes 2 business users and 8 mobile licenses.

Read that row again. Pro Plus costs $499 a month and includes a single office login. If your shop has an owner, an office manager and a bookkeeper who all need to get in, you are buying business users on every tier. At a price the page does not show.

Now the field side. Put a three-person lawn crew on Startup. You get one office login and one phone. Two crew members have no license. Trackers report an extra mobile-only user near $19 a month. At that rate the bill lands around $87 a month plus the sign-up fee. We cannot confirm it, because the vendor publishes nothing on seat prices.

Move the same crew to Pro at $199 and you get two mobile licenses. You still need one more. The gap does not close as you climb the tiers. It just costs more to sit in.

The sign-up fee nobody will name

Every priced tier carries a sign-up fee. The page says so three times and never says how much.

Third-party trackers report it at around $97. Treat that as a rumour with a number attached. It is not confirmed by the vendor, and it may move with the tier or with how much help you need building the system. Ask for it as a dollar amount before you sign anything.

The same trackers report an extra full user near $29 a month and a mobile-only user near $19 a month. The vendor publishes neither. We repeat them so you have a rough shape to hold your quote against, not because anyone has confirmed them.

There is a contract as well. The page says you can upgrade whenever you want, and that you can downgrade at the end of your contract period. So a contract period exists. How long it runs is not stated on the page. Ask, and get the answer in writing.

One landscaper comparing field service tools grants that it has some nice features, then says it is not worth the money against the alternatives. That is the shape of the risk here. The software is capable, and the number you sign up at is not the number you end up paying.

Seven features that are a phone call instead of a yes

Most comparison tables use ticks and crosses. This one has a third answer, which is Call for Pricing. Seven features carry it.

Two-way texting, QuickBooks integration, Accelerate and Academy say call for pricing on the tiers below Elite. So do the client portal, Smart Maps and email integration. On Elite, all seven are included. FleetSharp GPS integration says call for pricing on all four tiers, so no tier includes it.

QuickBooks is the one that will bite a lawn or cleaning company. Trackers report the integration at around $25 a month, unconfirmed. If your bookkeeper needs invoices and payments landing in QuickBooks, price that line in before you compare this against anything else. The client portal matters too, because that is where account customers log in and pay.

Look at the seven together and a pattern shows up. The features that save your office staff time are the ones with no price on them. Scheduling and invoicing are included. Texting, the portal, the maps and the accounting sync are a conversation with a salesperson.

One correction while you are shopping. Several comparison sites still list route optimization as a $47 a month add-on. The current pricing page lists Route Optimization as an included Pro feature. That report is out of step with what the vendor shows today. Comparison sites carry add-on figures the vendor does not publish, and at least one of them is stale. Check every add-on number you read, ours included, against the written quote you are handed.

Who it fits, and what to force into the written quote

We would look at this if you run a dense route book and your field crew is small next to your office. A two-truck lawn or cleaning company with one person at a desk fits the seat model. A six-truck company with three desks does not. Snow dispatch and chemical tracking sit in the table too, and not every rival carries them.

We would look elsewhere if three or more people in your office need a login. Pro Plus at $499 a month covers one of them. GorillaDesk sells to the same lawn and pest audience and prices by route, with unlimited office users and unlimited mobile devices. That runs $49 a month for one route and $149 for three routes on Basic, as of September 2026. Jobber Core is $29 a month billed annually, with extra users at $29 a month each, as of August 2026. Both of them publish what a seat costs. This one does not.

Service Autopilot is owned by Xplor Technologies, which also owns FieldEdge and Service Fusion.

Five things to get in writing before you pay. The sign-up fee as a dollar amount. The price of one more business user and one more mobile license. The length of the contract period. The price of the QuickBooks integration on the tier you are buying. And the card processing rate, because payments run through a separate arrangement.

Our Service Autopilot review covers what the software does on a job day. If the seat model is the wrong shape for your shop, Service Autopilot alternatives lines up the route-priced and per-seat options.

One honest note on where these numbers come from. Owners talk about Service Autopilot's cost constantly, but almost never with a figure attached. "I use service autopilot but it ain’t cheap" is the typical review. Another operator prices his estimates somewhere else to dodge "all the expensive overhead from service autopilot or aspire". The most useful account is from a lawn care owner who has run it for ten years with more than thirty employees: "I’ve been using Service Autopilot for 10 years. We have 30+ employees and 1500 customers. If I were to do it all over again, I would use the FREE YARDBOOK until I had a lot of customers." That is a decade-long customer telling small operators to start free, which is worth more than a price quote. The dollar figures above still rest on the vendor's own published pricing page, checked in September 2026.

What owners actually say