Squarespace review (2026): pricing, features and who it's for

Price it as two subscriptions

Advice in contractor threads keeps getting this wrong. One recommendation to a construction owner called Squarespace the most polished option with built-in scheduling. The scheduling part is not right, and finding out costs you $16 a month.

Another owner in the same discussion has it straight: booking is Acuity, a separate product on a separate bill.

So run the numbers as a pair. Basic at $19 plus Acuity Starter at $16 is $35 a month, or $420 for the year paid up front. Month to month the same pair is $25 plus $20, which is $45 a month and $540 a year. Starter gives you one calendar. Text reminders and separate calendars per person start on Acuity Standard at $27, so a two-tech shop that reminds customers by text is at $19 plus $27, which is $46 a month. Acuity has its own 7-day trial, separate from the site trial. None of this is hidden, but it never appears in a headline price.

No free plan, and 14 days to decide

Wix, WordPress.com and Mailchimp all have some free tier. Squarespace does not. The trial runs 14 days, does not ask for a card, and then stops. If you buy an annual plan you can get a refund inside 14 days of buying.

That clock is tighter than it sounds for a busy shop. Two weeks of evenings is not much time to write your service pages, sort your photos and connect a domain. Book the time before you start the trial. Get your service list, your service area, your phone number and eight to ten decent job photos into a folder first. Then start the clock.

The templates, and where they stop

Hundreds of templates come with every plan, and they are built for phones out of the box. Most of your customers are standing in a kitchen with a leak when they find you, so that matters more than how the site looks on your office monitor. You edit in sections rather than dragging things anywhere, which is why Squarespace sites tend to stay tidy as owners add pages.

One owner has run a site on it for over two years with no complaints, and is clear about what kind of site it is: simple and informative, without a lot of flash.

The limit is what happens when you want something the template does not do. Another owner found the layouts thin on features once he needed a specific ordering flow. For a trade site that is a smaller problem than it is for a shop selling products, because the pages you need are plain: services, service area, about, reviews, contact. Core and above do allow custom code, so a helper can add a piece you cannot build yourself.

Basic keeps 2% of your store sales

Every plan can take cards and send invoices, so you can collect a deposit even on the cheapest one. Basic adds a 2% Squarespace fee on store sales on top of the usual 2.9% plus 30 cents card rate. Core and above charge 0%.

Work out whether that matters to you. Selling filters, salt or maintenance plans through an online store at $2,000 a month means Basic costs you $40 a month in extra fees. That wipes out the $10 you saved against Core. Selling nothing through a store and only taking deposits through Acuity means the fee never touches you, and Basic is the cheaper plan. Acuity takes payment through Stripe, Square or PayPal on all its tiers.

One more thing hides on Basic. It caps the number of people who can log in and edit at two. Core and above have no cap. An owner, an office manager and a marketing helper already breaks that.

There is no phone number

Squarespace does not do phone support and says so on its own help pages. Email is answered around the clock. Live chat runs weekdays only, 4am to 8pm Eastern. Support is not tiered, so the $19 plan gets the same queue as the $99 one, which is fairer than the way most builders hold their best support for a top plan.

For a trade owner the honest read is this. You will not get someone on the phone at 7pm on a Sunday when the contact form stops sending. If your site going quiet for a day would cost you jobs, keep a copy of your page text and photos somewhere off the platform. That way a rebuild is a bad weekend, not a disaster.

What a site plus booking costs you

Buy Squarespace if you want a site that looks professional without hiring anyone, and you accept a second bill for booking. A one or two truck shop that wants a clean five page site, a quote form and a calendar that customers can pick from is looking at about $35 to $46 a month, all in, paid yearly. For that you get hosting, SSL, a first-year domain and no software to keep updated. Nobody has to patch anything at 11pm.

The question a construction owner asked before buying is the right one to copy: what is the all-in package, and does it include scheduling?

Three owners should look elsewhere. If you want to move your site somewhere else in a few years, you own less here than with self-hosted WordPress, and moving means rebuilding. If your field software already books jobs, you are paying twice for a calendar, so buy Basic and skip Acuity. And if you would rather pay $17 or $29 in one place and have booking in the same account, Wix keeps it on one bill. Squarespace pays us if you buy through us. It is still the wrong pick for a shop whose whole reason for a website is online booking on the cheap.

What owners actually say