Kickserv review
Budget-friendly field-service software aimed at small shops, priced for a crew of five rather than per user.
What it costsas of August 2026
- Start
- About $48/moBilled annually, or $60/mo monthly; includes 5 users
- Run
- About $119/mo
- Scale
- About $199/mo
The old free-forever tier is gone, so the only free look is a 30-day trial of a paid plan. Card payments through Stripe run about 2.9% tapped and 3.9% keyed, with ACH at 1%.
What Kickserv does
Pricing & terms
Starts atThe real monthly cost to get in the door, before add-ons.
Start $60/mo for 5 users (about $48/mo billed annually)
How pricing worksFlat tiers, per user, or per job. This decides how fast the bill grows as you add people.
Per tier, with users bundled in (Start includes 5)
ContractMonth-to-month vs a year-plus commitment you can't easily leave.
Month to month, 30-day free trial
Free trial or planCan you try it with your own jobs before paying?
30-day trial of a paid plan; the old free-forever tier is gone
Fit & support
Best crew sizeThe shop size this tool is really built for.
Solo up to about 30 users; built for small shops
Ease of useHow hard it is to get a non-technical crew actually using it.
Budget-friendly and simple; a few owners note a learning curve
SupportWhat owners say about reaching a human when something breaks.
Phone, email, and a full help center at no extra cost
Out in the field
Tech mobile appWhether your crew can actually run their day from a phone without fighting it.
Full iOS and Android app for techs in the field
Scheduling & dispatchDrag-and-drop the day, see who's free, send the right tech to the right job.
Calendar and dispatch board included on every plan
GPS / fleet trackingSee where trucks are and prove arrival times to customers.
Live GPS check-ins and dispatch mapping on mid tier and up
Works with no signalBasements and rural jobs: does the app keep working when the phone drops signal?
No documented offline mode; the app needs a connection
Getting paid
InvoicingSend a clean invoice from the driveway before you pull away.
Create and send invoices from the office or the field
Take card & bank paymentsCard-on-file and ACH so you get paid on the spot, plus the processing rate.
Card via Stripe about 2.9% tap, 3.9% keyed, ACH 1%; 2.5% on Premium
Estimates / good-better-bestGive options on site so customers pick up instead of shopping around.
Estimates with online approval and signatures; some find them basic
QuickBooks syncSo you (or your bookkeeper) aren't retyping every invoice at tax time.
Two-way QuickBooks Online sync; Desktop sync costs extra
Winning & keeping customers
Reminders & two-way textAutomatic appointment texts and 'on my way' cut no-shows and phone tag.
Automated email and text reminders plus on-my-way texts
Online bookingLet customers book themselves from your site or Google instead of calling.
Website booking widget and a customer self-service center
Review requestsAuto-ask happy customers for a Google review, the cheapest marketing there is.
Automated Google review requests on Business and Premium plans
Service / maintenance plansRecurring memberships that turn one-time jobs into steady monthly revenue.
Recurring and maintenance jobs, but no dedicated membership module
Marketing toolsEmail/postcard campaigns and lead tracking to fill a slow week.
Email campaigns via a Mailchimp integration; no built-in postcards
How Kickserv compares
Alternatives to Kickserv
Other tools that do the same job for a trade business. Prices are what each vendor publishes, dated when we checked.
FieldPulse
Housecall Pro
Jobber
FieldEdge
GorillaDesk
Service Autopilot
Service FusionHow we research this
Pricing comes from Kickserv's own pricing pages and is dated at the time we checked it. Features are taken from the vendor's documentation, not from a sales call. We are independent and rank on fit, never on what a tool pays us. See how we review.