FieldEdge review
by FieldEdge (Xplor)
Established HVAC and plumbing field-service software with strong QuickBooks integration.
What it costsas of August 2026
- Quote only
- No public priceOwners report about $100 to $150 per user per month
Typically a 12-month annual contract, often with a setup fee. Email and campaign tools come through the MarketingEdge add-on.
What FieldEdge does
Pricing & terms
Starts atThe real monthly cost to get in the door, before add-ons.
Quote only. Owners report about $100 to $150 per user per month.
How pricing worksFlat tiers, per user, or per job. This decides how fast the bill grows as you add people.
Quote-based, priced per user across office and tech seats.
ContractMonth-to-month vs a year-plus commitment you can't easily leave.
Typically a 12-month annual contract, often with a setup fee.
Free trial or planCan you try it with your own jobs before paying?
No free trial or free plan; you book a live demo instead.
Fit & support
Best crew sizeThe shop size this tool is really built for.
Small to midsize HVAC, plumbing, and electrical shops.
Ease of useHow hard it is to get a non-technical crew actually using it.
Established tool with a learning curve; office app and a separate tech app.
SupportWhat owners say about reaching a human when something breaks.
Phone support, help center, and a guided multi-week onboarding.
Out in the field
Tech mobile appWhether your crew can actually run their day from a phone without fighting it.
Separate tech app for iOS and Android, plus an office app.
Scheduling & dispatchDrag-and-drop the day, see who's free, send the right tech to the right job.
Drag-and-drop dispatch board with real-time job status.
GPS / fleet trackingSee where trucks are and prove arrival times to customers.
See tech locations in real time on the dispatch map.
Works with no signalBasements and rural jobs: does the app keep working when the phone drops signal?
Tech app keeps working without signal and syncs when it returns.
Getting paid
InvoicingSend a clean invoice from the driveway before you pull away.
Techs create and send invoices right from the job.
Take card & bank paymentsCard-on-file and ACH so you get paid on the spot, plus the processing rate.
Take cards in the field via FieldEdge Payments; rate not public.
Estimates / good-better-bestGive options on site so customers pick up instead of shopping around.
Quotes on any job; Good-Better-Best options via Proposal Pro.
QuickBooks syncSo you (or your bookkeeper) aren't retyping every invoice at tax time.
Deep real-time sync, including QuickBooks Desktop, so nothing is retyped.
Winning & keeping customers
Reminders & two-way textAutomatic appointment texts and 'on my way' cut no-shows and phone tag.
Automated reminders by text, email, or phone, plus on-my-way texts.
Online bookingLet customers book themselves from your site or Google instead of calling.
Turns your website into a form so customers request service online.
Review requestsAuto-ask happy customers for a Google review, the cheapest marketing there is.
Only through the Birdeye integration, not built in.
Service / maintenance plansRecurring memberships that turn one-time jobs into steady monthly revenue.
Service Agreements track memberships, renewals, and recurring billing.
Marketing toolsEmail/postcard campaigns and lead tracking to fill a slow week.
Email and campaign tools via the MarketingEdge add-on.
How FieldEdge compares
Alternatives to FieldEdge
Other tools that do the same job for a trade business. Prices are what each vendor publishes, dated when we checked.
FieldPulse
GorillaDesk
Housecall Pro
Service Autopilot
Service Fusion
Synchroteam
WorkizHow we research this
Pricing comes from FieldEdge (Xplor)'s own pricing pages and is dated at the time we checked it. Features are taken from the vendor's documentation, not from a sales call. We are independent and rank on fit, never on what a tool pays us. See how we review.