Field service managementSchedulingDispatch & routingInvoicing & billingEstimating & quotingPaymentsCRMMarketing & emailGPS & fleet trackingPhone & VoIPReviews & reputation
ServiceTitan review
The enterprise all-in-one platform for larger, scaling home-service companies.
What it costsas of August 2026
- Quote only
- No public priceOwners report about $235 to $350 per tech per month
A reported $15k to $30k+ implementation fee lands on top of the subscription, and the contract carries a 12-month minimum that auto-renews. There is no free trial or free plan, only a sales demo.
What ServiceTitan does
Pricing & terms
Starts atThe real monthly cost to get in the door, before add-ons.
Quote only, no public price. Owners report about $235 to $350 per tech per month.
How pricing worksFlat tiers, per user, or per job. This decides how fast the bill grows as you add people.
Quote-based, per tech, plus a $15k to $30k+ setup fee.
ContractMonth-to-month vs a year-plus commitment you can't easily leave.
12-month minimum, auto-renews.
Free trial or planCan you try it with your own jobs before paying?
No free trial or free plan. Sales demo only, then a paid contract.
Fit & support
Best crew sizeThe shop size this tool is really built for.
Built for larger shops, roughly 15+ techs with office and dispatch staff.
Ease of useHow hard it is to get a non-technical crew actually using it.
Steep learning curve. Owners report weeks of onboarding and heavy training.
SupportWhat owners say about reaching a human when something breaks.
Dedicated success manager, phone and chat support, community, and ServiceTitan Academy.
Out in the field
Tech mobile appWhether your crew can actually run their day from a phone without fighting it.
Full iOS and Android tech app for jobs, invoices, and payments.
Scheduling & dispatchDrag-and-drop the day, see who's free, send the right tech to the right job.
Drag and drop dispatch board with real-time schedule changes.
GPS / fleet trackingSee where trucks are and prove arrival times to customers.
Real-time tech GPS. Full vehicle telematics is the Fleet Pro add-on.
Works with no signalBasements and rural jobs: does the app keep working when the phone drops signal?
Vendor says it works with no signal, but techs report it needing a live connection
Getting paid
InvoicingSend a clean invoice from the driveway before you pull away.
Techs build and send invoices from the job site.
Take card & bank paymentsCard-on-file and ACH so you get paid on the spot, plus the processing rate.
Take card, ACH, or payment plans on site. Processing rate is quote-based.
Estimates / good-better-bestGive options on site so customers pick up instead of shopping around.
On-site estimates with good, better, best options.
QuickBooks syncSo you (or your bookkeeper) aren't retyping every invoice at tax time.
QuickBooks Online sync for invoices and payments, enabled by your success manager.
Winning & keeping customers
Reminders & two-way textAutomatic appointment texts and 'on my way' cut no-shows and phone tag.
Automatic SMS reminders and on-the-way dispatch texts. Two-way texting on the board.
Online bookingLet customers book themselves from your site or Google instead of calling.
Customers can book jobs from your website.
Review requestsAuto-ask happy customers for a Google review, the cheapest marketing there is.
Automated post-job review requests by text. Advanced campaigns need Marketing Pro.
Service / maintenance plansRecurring memberships that turn one-time jobs into steady monthly revenue.
Built-in memberships and recurring service agreements for repeat revenue.
Marketing toolsEmail/postcard campaigns and lead tracking to fill a slow week.
Email, direct mail, and ad campaigns run through the paid Marketing Pro module.
How ServiceTitan compares
Alternatives to ServiceTitan
Other tools that do the same job for a trade business. Prices are what each vendor publishes, dated when we checked.
Housecall Pro
Service Autopilot
FieldPulse
Jobber
Service Fusion
Synchroteam
Workiz
FieldEdgeHow we research this
Pricing comes from ServiceTitan, Inc.'s own pricing pages and is dated at the time we checked it. Features are taken from the vendor's documentation, not from a sales call. We are independent and rank on fit, never on what a tool pays us. See how we review.