Field service managementSchedulingDispatch & routingInvoicing & billingEstimating & quotingPaymentsGPS & fleet tracking
Synchroteam review
Mid-market field-service management with scheduling, dispatch, and mobile.
What it costsas of August 2026
- Per user
- about $31/user/moBilled annually; about $36 month to month
Priced per user across admins, managers and techs, with optional add-ons billed on top. Month to month or annual, with a 14-day free trial and no free plan.
What Synchroteam does
Pricing & terms
Starts atThe real monthly cost to get in the door, before add-ons.
About $31/user per month billed annually (about $36 monthly)
How pricing worksFlat tiers, per user, or per job. This decides how fast the bill grows as you add people.
Per user (admins, managers, techs); optional add-ons
ContractMonth-to-month vs a year-plus commitment you can't easily leave.
Month to month or annual; 14-day free trial
Free trial or planCan you try it with your own jobs before paying?
14-day free trial, no card needed; no free plan
Fit & support
Best crew sizeThe shop size this tool is really built for.
Small to mid-size field crews, roughly 5 to 50 techs
Ease of useHow hard it is to get a non-technical crew actually using it.
Capable but deeper; free setup and training help you start
SupportWhat owners say about reaching a human when something breaks.
Phone (US/Canada and Europe), email, and an online help center
Out in the field
Tech mobile appWhether your crew can actually run their day from a phone without fighting it.
Full iOS and Android app with photos, signatures, barcode scan
Scheduling & dispatchDrag-and-drop the day, see who's free, send the right tech to the right job.
Drag-and-drop scheduling and dispatch board, a core strength
GPS / fleet trackingSee where trucks are and prove arrival times to customers.
Live map and GPS tracking of crews included
Works with no signalBasements and rural jobs: does the app keep working when the phone drops signal?
App keeps working with no signal and syncs when back online
Getting paid
InvoicingSend a clean invoice from the driveway before you pull away.
Create and send invoices from the field
Take card & bank paymentsCard-on-file and ACH so you get paid on the spot, plus the processing rate.
Card payments via Stripe connector; Stripe's own rates apply
Estimates / good-better-bestGive options on site so customers pick up instead of shopping around.
Build quotes and turn accepted ones into jobs
QuickBooks syncSo you (or your bookkeeper) aren't retyping every invoice at tax time.
Two-way QuickBooks Online sync included at no extra cost
Winning & keeping customers
Reminders & two-way textAutomatic appointment texts and 'on my way' cut no-shows and phone tag.
SMS and email appointment confirmations and reminders
Online bookingLet customers book themselves from your site or Google instead of calling.
Customers self-book through an online form on your website
Review requestsAuto-ask happy customers for a Google review, the cheapest marketing there is.
No built-in Google review request feature documented
Service / maintenance plansRecurring memberships that turn one-time jobs into steady monthly revenue.
Recurring jobs and contracts, but no membership plan module
Marketing toolsEmail/postcard campaigns and lead tracking to fill a slow week.
No email or postcard campaigns; not built for marketing
Alternatives to Synchroteam
Other tools that do the same job for a trade business. Prices are what each vendor publishes, dated when we checked.
Service Autopilot
Service Fusion
FieldEdge
FieldPulse
GorillaDesk
Housecall Pro
WorkizHow we research this
Pricing comes from Synchroteam's own pricing pages and is dated at the time we checked it. Features are taken from the vendor's documentation, not from a sales call. We are independent and rank on fit, never on what a tool pays us. See how we review.