Field service managementSchedulingDispatch & routingInvoicing & billingEstimating & quotingPaymentsPhone & VoIPOnline booking
Workiz review
Field-service software with built-in phones, call tracking, and lead attribution. Popular with locksmith, garage-door, and appliance shops.
What it costsas of August 2026
- Paid plans
- about $198/moReported entry price; reported range runs to about $270/mo
The old free Lite plan is gone, so there is no free tier. Tiers are flat by seats covering the first five users, and extra users plus VoIP, SMS and AI add-ons stack on top. A 7-day free trial needs no card.
What Workiz does
Pricing & terms
Starts atThe real monthly cost to get in the door, before add-ons.
Paid tiers about $198 to $270/mo; the old free Lite plan is gone
How pricing worksFlat tiers, per user, or per job. This decides how fast the bill grows as you add people.
Flat tiers by seats; first 5 users, extra users cost more
ContractMonth-to-month vs a year-plus commitment you can't easily leave.
Month to month or annual; 7-day free trial, no card
Free trial or planCan you try it with your own jobs before paying?
7-day free trial, no card; the free Lite plan was retired
Fit & support
Best crew sizeThe shop size this tool is really built for.
Small shops, about 2 to 15 techs; locksmith, garage door, appliance
Ease of useHow hard it is to get a non-technical crew actually using it.
Simple for small crews; app in English and Spanish
SupportWhat owners say about reaching a human when something breaks.
Phone, chat, email, and help center; phone 6am-7pm weekdays
Out in the field
Tech mobile appWhether your crew can actually run their day from a phone without fighting it.
Full iOS and Android app for techs in the field
Scheduling & dispatchDrag-and-drop the day, see who's free, send the right tech to the right job.
Drag-and-drop calendar and dispatch board on every plan
GPS / fleet trackingSee where trucks are and prove arrival times to customers.
See tech locations live on the map for closer dispatching
Works with no signalBasements and rural jobs: does the app keep working when the phone drops signal?
View and update jobs with weak signal; changes sync when back online
Getting paid
InvoicingSend a clean invoice from the driveway before you pull away.
Create and send invoices from the field on any paid plan
Take card & bank paymentsCard-on-file and ACH so you get paid on the spot, plus the processing rate.
Workiz Pay cards as low as 2.69% + 30c, ACH about 1%
Estimates / good-better-bestGive options on site so customers pick up instead of shopping around.
Send estimates from the field; flat-rate price book on top tier
QuickBooks syncSo you (or your bookkeeper) aren't retyping every invoice at tax time.
Two-way QuickBooks Online sync included from the Standard plan
Winning & keeping customers
Reminders & two-way textAutomatic appointment texts and 'on my way' cut no-shows and phone tag.
Appointment reminders and on-my-way texts; two-way text needs phone add-on
Online bookingLet customers book themselves from your site or Google instead of calling.
Customers self-book from your site; unique links track each lead source
Review requestsAuto-ask happy customers for a Google review, the cheapest marketing there is.
Auto text a review link after a job via Workiz Automations
Service / maintenance plansRecurring memberships that turn one-time jobs into steady monthly revenue.
Recurring membership plans with auto visits and billing, Ultimate plan only
Marketing toolsEmail/postcard campaigns and lead tracking to fill a slow week.
Built-in phone tracks calls and ad sources so you see what pays off
How Workiz compares
Alternatives to Workiz
Other tools that do the same job for a trade business. Prices are what each vendor publishes, dated when we checked.
FieldPulse
GorillaDesk
Housecall Pro
FieldEdge
Jobber
Service Autopilot
Service FusionHow we research this
Pricing comes from Workiz Inc.'s own pricing pages and is dated at the time we checked it. Features are taken from the vendor's documentation, not from a sales call. We are independent and rank on fit, never on what a tool pays us. See how we review.